Our policy and commitment
At MultiCare, we are committed to accessibility, diversity, and inclusion. As part of that commitment, we are making efforts to ensure that MultiCare’s information technology, including web sites, web-based applications, software systems, and electronically published documents, should provide substantially similar functionality to individuals with disabilities as it provides to others, regardless of ability. Under Section 1557 of the Patient Protection and Affordable Care Act, healthcare organizations are required to make their information and communications technology (ICT) accessible to people with disabilities. This includes websites, web applications, software, and hardware. In doing so, MultiCare complies with applicable accessibility standards included in the W3C’s WCAG 2.2 Level AA guidelines.
Digital accessibility statement
We are working to ensure our websites and online services are accessible for all and are committed to following the W3C Web Content Accessibility Guidelines; include provisions requiring MultiCare to remove access barriers, so that users with disabilities and impairments have equal access to goods and services, and other applicable web accessibility laws.
To accomplish this, we have partnered with Level Access to leverage their digital accessibility platform and 25 years of experience to achieve and sustain conformance to accessibility standards. Their digital accessibility platform is used to evaluate our digital properties in accordance with best practices and is supported by a diverse team of accessibility professionals, including users with disabilities.
Through this partnership, MultiCare continues to develop our digital accessibility program and capabilities so that we are designing, developing, and testing our websites and online services for conformance to accessibility standards.
Contact information
We want to hear from you. If you would like further information about MultiCare’s accessibility efforts, have other accessibility questions or feedback, or encounter accessibility barriers on our digital properties, please contact [email protected].
Last updated: 2024-08-16