Welcome to MultiCare Tacoma General Hospital
We invite patients to learn more about their stay with us. We recognize how important it is that our patients have a caring environment that includes family and friends. Visitors will be accommodated as much as possible, with consideration for other patients and overall patient care.
Visitor amenities and resources
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Banking & ATMs
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An ATM is located on the third floor between the cafeteria and the Atrium Gift Shop. It is associated with Columbia Bank. Debit cards may also be used for cafeteria services.
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Gifts and flowers
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The Atrium Gift Shop is open Monday – Friday from 9am – 4pm and Saturday from noon – 4pm, and is located near the main lobby of the hospital on the third floor. For more information, please call 253-403-1488.
Flowers are delivered to the main information desk. Our volunteers deliver flowers and gifts to patient rooms. Please keep in mind that large plants and floral arrangements may be difficult to accommodate.
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Internet access
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Free, wireless internet access is available for use throughout the hospital. You must accept MultiCare’s terms and conditions for use before being able to connect. Open a browser window from your computer, tablet or mobile device in order to read and accept these terms.
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Lactation boutique
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The Lactation Store is located on the third floor of the Rainier Pavilion (near the Rainier Pavilion elevators), and is open Monday through Friday from 9am – 3pm. Products available include breast pumps rentals, and newborn scales.
Lactation services can be arranged through the boutique by calling 253-403-6081.
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Nearby accommodations
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Friends and family members who are traveling longer distances to visit patients have several hotel choices in the area. Call the hotels or visit their websites for current rates.
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Newspapers and mail
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Complimentary newspapers are delivered to patient rooms each morning. They are also available free of charge in the cafeteria.
Stamped outgoing mail may be given to your nurse or a volunteer. The Atrium Gift Shop has stamps and stationery for purchase. If mail arrives for the patient after they have discharged from the hospital, it will be forwarded to their home address.
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Notary services
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Notary services are available for hospitalized patients. If you need a notary, please notify your unit staff. These services may only be available during limited hours.
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Spiritual care services
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Through spiritual care services, all patients and families can meet with a non-denominational hospital chaplain for counseling and spiritual support. If you would like a pastoral visit, please ask your nurse to contact the chaplain or call 253-403-1125. If you would like a visit from our spiritual care team, please let your nurse know.
A non-denominational chapel is located on the fourth floor near the surgery waiting area, and is available to you 24 hours a day. Please ask your nurse or the unit secretary for directions.