Welcome to MultiCare's 2023 Nursing Annual Report

A message from our chief nursing officer

What an incredible year!

In 2023, our nurses transformed the delivery of care for the better, embraced evidence-based practices and owned their nursing practice like never before.

In the process, they earned accreditations and received recognition through podium presentations and posters at conferences across the nation.

2023 is the year we moved closer to the Magnet Model of nursing, whose five components include transformational leadership; structural empowerment; exemplary professional practice; new knowledge, innovations and improvements; and empirical outcomes.

A growing body of research indicates nurses are happier, experience less burnout and have lower turnover in organizations that implement the Magnet Model. We have certainly begun to see that at MultiCare, where survey results show a significant reduction in burnout among nurses in 2023 compared to the previous year.

Structural empowerment is no longer an aspirational concept, but a growing part of our everyday nursing culture since we made it a cornerstone of our long-term nursing strategic plan back in 2019. Nurses made 297 decisions last year that related directly to our nursing practice, while the percentage of hospitals and clinics with regular shared nursing leadership grew from 14 percent in 2018 to 72 percent in 2023.

One huge milestone: Thanks to our nurses, we approved and implemented a new clinical pathway based on The Johns Hopkins Activity & Mobility Promotion model. The pathway is designed to get patients up and moving more quickly, reducing recovery time and improving outcomes.

With the help of our nurses, we’ve implemented wellness rounds, held 52 nurse listening sessions across our system and launched Echoes for Nursing events, where nurses can share the unique challenges of nursing with each other.

We also introduced new technologies in 2023, like Moxi robots, virtual nurses, and processes to reduce the administrative burden on nurses and give them more time with patients.

As you will read in this report, our nurses continue to lead the way toward a culture where they are empowered to make decisions on behalf of their careers and patients, resulting in improved patient outcomes and greater job satisfaction.

We still have much work to do. However, I continue to stand in awe of the incredible accomplishments of our amazing nurses. After reading this report, I am sure you will, too.

June Altaras, MN, NEA-BC 
Executive Vice President and Chief Quality, Safety and Nursing Officer