{"id":39163,"date":"2026-03-24T07:00:20","date_gmt":"2026-03-24T07:00:20","guid":{"rendered":"https:\/\/updates-www.mccdn.io\/vitals\/?p=39163"},"modified":"2026-03-26T15:47:54","modified_gmt":"2026-03-26T15:47:54","slug":"celebrating-hospital-week","status":"publish","type":"post","link":"https:\/\/updates-www.mccdn.io\/vitals\/celebrating-hospital-week\/","title":{"rendered":"Celebrating Hospital Week","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

National Hospital Week, May 10-16 this year, recognizes the people whose dedication keeps our hospitals\u00a0and facilities\u00a0running every day.<\/p>\n

The high-quality care\u00a0we\u00a0provide\u00a0our\u00a0communities\u00a0is a result of\u00a0the\u00a0collaborative work between\u00a0many\u00a0people with\u00a0a\u00a0wide range of roles and skills\u00a0\u2014\u00a0clinical\u00a0teams\u00a0that provide direct patient care,\u00a0support services\u00a0that\u00a0sustain\u00a0essential operations, administrative staff\u00a0who\u00a0manage systems and processes to\u00a0keep our organization running smoothly,\u00a0and\u00a0environmental services\u00a0teams\u00a0that\u00a0make sure our facilities remain safe, clean and welcoming.<\/p>\n

To highlight the heart behind this work,\u00a0we\u2019re\u00a0sharing\u00a0responses\u00a0from employees across our system\u00a0about\u00a0what\u00a0called\u00a0them to\u00a0health care\u00a0and\u00a0what\u00a0they love about their jobs.<\/p>\n

\n

Jessica Griffith, certified nurse assistant\/health unit coordinator, MultiCare Valley Hospital<\/h2>\n
\"\"

Jessica Griffith<\/p><\/div>\n

What called you to work in health care? <\/strong><\/p>\n

\u201cAt 17, I was presented with an opportunity that would change my life. While still attending high school with an uncertain future, I took a chance on health care, despite lacking confidence in myself. It was then that I discovered my passion for caring for others. Twenty-five years later, I’m still dedicated to this field.<\/p>\n

\u201cThe rewards of working in health\u00a0care are immense.\u00a0I believe every hospital role\u00a0is crucial.\u00a0I’ve\u00a0never lost enthusiasm for my work, and I attribute this to the life-changing experiences\u00a0I’ve\u00a0had. Anyone can walk the halls on any given day and be greeted with a friendly\u202fhello. Because of health care,\u00a0I met my husband and have worked with him for 24 years and married 21 of those years.\u00a0Following in\u00a0my\u00a0mother-in-law\u2019s footsteps,\u202fwho also worked at Valley, now our daughter works with us in dietary while going to school for\u00a0pharmacy.\u00a0It\u2019s\u00a0a family thing.\u201d\u00a0\u00a0\u00a0<\/strong><\/p>\n

How do you show up for your patients beyond just your daily work?<\/strong><\/p>\n

\u201cI strive to treat each patient with the same care that I would offer to my own family members. Throughout my career,\u00a0I’ve\u00a0learned valuable lessons that have enabled me to\u00a0refine my skills. I find joy in small accomplishments, like simply helping a patient get out of bed. I prioritize being genuine with my patients and offer support when needed.\u201d<\/p>\n

How do you hope to impact the community through your work?\u00a0<\/strong><\/p>\n

\u201cMy goal is to be a positive influence through my actions, mentoring, being an available resource. I love to get involved with bringing awareness to various causes, such as the American Heart Association \u2014 also by volunteering with local food banks, and I have volunteered at crisis nurseries events.\u201d<\/p>\n

What do you love about your job? <\/strong><\/p>\n

\u201cI love the people I work with, the focus on caring for patients and families, and the collaborative environment. It all feels like an extended family, and I treat every patient as if they were part of mine. The atmosphere is warm, with friendly greetings,\u00a0smiles\u00a0and\u00a0camaraderie. Knowing I am helping someone and that I get to come here every day and make a difference.\u201d<\/p>\n

\n

Stephanie McCullough, patient access tech lead, emergency department, MultiCare Allenmore Hospital<\/h2>\n
\"\"

Stephanie McCullough<\/p><\/div>\n

What called you to work in health care? <\/strong><\/p>\n

\u201cWhat called me to work in health care was the desire to give back and make a difference in someone\u2019s life, whether\u00a0it\u2019s\u00a0in a big way or a small one. Looking back on the\u00a0nearly 34\u00a0years\u00a0I\u2019ve\u00a0been with MultiCare,\u00a0I\u2019ve\u00a0seen so many changes, so much growth and so many exciting things happen across the organization. What keeps me here is knowing that the work we do truly matters and that patients choose to come to MultiCare because of the people who work here.\u201d<\/p>\n

How do you show up for your patients beyond just your daily work?<\/strong><\/p>\n

\u201cWhen\u00a0I\u2019m\u00a0checking patients in, I try to be welcoming and empathetic. I want them to feel reassured that\u00a0they\u2019re\u00a0going to be well cared for. Part of my role is also training, and I always want our patients to have\u00a0a great\u00a0experience. That means making sure their registration is complete and\u00a0accurate, their insurance is\u00a0verified\u00a0and their billing is handled\u00a0properly\u00a0so they\u00a0don\u2019t\u00a0have to worry about those things.<\/p>\n

\u201cI also believe in building strong relationships with other departments so we can provide continuity of care. When patients move on to their next step, I like to give them an idea of what to expect and reassure them that everything is going to be\u00a0OK.\u201d<\/p>\n

How do you hope to\u00a0impact\u00a0the community through your work?\u00a0<\/strong><\/p>\n

\u201cI know people have a choice in where they receive their care, so I always make a point to\u00a0say\u00a0\u2018Thank you for choosing\u00a0Allenmore.\u2019\u00a0I hope that by creating a welcoming and supportive experience, patients feel confident and cared for from the moment they arrive. Even small moments\u00a0\u2014\u00a0like offering a smile or helping someone who is struggling during check-in\u00a0\u2014\u00a0can make a difference in someone\u2019s day.\u201d<\/p>\n

What do you love about your job?\u00a0<\/strong><\/p>\n

\u201cWhat I love most about my job is the people and the community we serve. I\u00a0truly appreciate\u00a0the team I work with and the support we have from our leadership. It means a lot when leadership takes the time to round on our department, ask how\u00a0we\u2019re\u00a0doing\u00a0and see if\u00a0there\u2019s\u00a0anything we need.<\/p>\n

\u201cI also believe in taking care of myself so I can come to work and take care of others. After almost 34 years with MultiCare, I feel incredibly blessed to still be here. I\u00a0wouldn\u2019t\u00a0be where I am today without the people who helped me along the way. I truly feel like I learned from the best.\u201d<\/p>\n

\n

Anthony McDonald, PharmD, oncology pharmacist, MultiCare Cancer Institute \u2013 North Star Lodge, Yakima<\/h2>\n
\"\"

Anthony McDonald, PharmD<\/p><\/div>\n

What called you to work in health care? <\/strong><\/p>\n

\u201cI was initially led to working in health\u00a0care after losing my mother Carrie to a courageous and lengthy battle with breast cancer. I saw firsthand the importance of having a team of professionals who\u00a0exhibit\u00a0nothing but excellence,\u00a0compassion\u00a0and dedication to their patients. MultiCare\u2019s values of collaboration, excellence,\u00a0compassion\u00a0and joy are aligned with my own care ethos\u00a0\u2014\u00a0I know that the work I do directly\u00a0impacts\u00a0patient care and contributes towards their outcomes.\u201d<\/p>\n

What do you love about your job? <\/strong><\/p>\n

\u201cI love having opportunities to work very closely with an interdisciplinary team of motivated professionals who want to move the needle and make cancer care more accessible in our communities. I love listening to patient stories and finding creative solutions to barriers and obstacles during their care journey.\u201d<\/p>\n

\n

Cammy Bliss, speech-language pathologist, acute care and outpatient rehabilitation, MultiCare Yakima Memorial Hospital<\/h2>\n
\"\"

Cammy Bliss, SLP<\/p><\/div>\n

What called you to work in health care? \u00a0 <\/strong><\/p>\n

\u201cI want to work in an environment where I’m constantly learning, and where that knowledge is used to help others heal.\u201d<\/p>\n

How do you show up for your patients beyond just your daily work ? <\/strong><\/p>\n

\u201cSpeech-language pathologists are often among the first providers to complete detailed cranial nerve assessments or take a closer look in a patient\u2019s mouth. It is not within our scope to make medical diagnoses, but sometimes what we\u00a0observe\u00a0at the bedside can point to concerns beyond speech and swallowing. For example, last year a patient presented with progressive swallowing issues, and neurological signs during my evaluation led to a neurology consult and\u00a0timely\u00a0treatment for\u00a0myasthenia\u00a0gravis.\u201d<\/p>\n

How do you hope to impact the community through your work ? <\/strong><\/p>\n

\u201cI hope to increase awareness of healthy cognition, communication, voice use and swallowing in the Yakima community so that people know when to seek help, receive intervention as early as possible and improve their quality of life.\u201d<\/p>\n

What do you love about your job? <\/strong><\/p>\n

\u201cI love the challenge of the hospital setting \u2014 the fast pace, variety of cases and collaboration across disciplines. No day is the same. One hour I might be counseling a family on communication and swallowing strategies after a stroke; the next, helping someone with a tracheostomy hear their voice again through a speaking valve, or cheering on that first bite of ice cream after coming off a ventilator. I\u2019m grateful for the collaborative team of therapists I work with, who bring thoughtful problem-solving to complex cases, along with a much-needed coffee or two!\u201d<\/p>\n

\n

Jacquie Holloway, manager of nutrition services and retail operations, MultiCare Valley Hospital<\/h2>\n
\"\"

Jacquie Holloway<\/p><\/div>\n

What called you to work in health care? <\/strong><\/p>\n

\u201cI was drawn to health care because food is one of the most powerful and personal forms of care we can provide. Nutrition\u00a0isn\u2019t\u00a0just about meals;\u00a0it\u2019s\u00a0about dignity, healing,\u00a0comfort\u00a0and connection. I wanted a role where I could make a real difference in someone\u2019s day, and nutrition services offered that impact in a very immediate, concrete way.<\/p>\n

\u201cI\u2019ve\u00a0always believed that everyone deserves nourishing food that supports both their health and their sense of wellbeing. Working in health care allows me to combine that belief with my skills in leadership,\u00a0service\u00a0and operations.\u00a0It\u2019s\u00a0rewarding to know that the decisions I make\u00a0\u2014\u00a0whether designing menus, improving processes or supporting my team\u00a0\u2014\u00a0directly affect patient outcomes and experiences.<\/p>\n

\u201cEvery day, I get to support a team that cares deeply about what they do. Watching them bring comfort,\u00a0kindness\u00a0and nutrition to patients makes me proud of the work we do together. I stay because I see the difference we make: a patient eating after a tough day, a family feeling cared for, a team member feeling supported and valued.<\/p>\n

\u201cI\u2019m\u00a0also motivated by the challenge. Health care is always evolving, and Nutrition Services evolves with it. I enjoy continuously improving systems, elevating\u00a0service\u00a0and finding new ways to make nutrition an essential part of patient-centered care.<\/p>\n

\u201cKnowing that the work we do contributes to healing and helps people feel seen and cared for continues to drive me every day.\u201d<\/p>\n

How do you show up for your patients beyond just your daily work? <\/strong><\/p>\n

\u201cFor me,\u00a0\u2018showing up\u2019\u00a0for patients goes beyond making sure meals are delivered on time or menus are correct.\u00a0It\u2019s\u00a0about being present,\u00a0attentive\u00a0and human in moments that matter. Here are the ways I try to show up beyond the technical side of my job:<\/p>\n

\u201cI take time to connect.\u00a0When\u00a0I\u2019m\u00a0on the units, I\u00a0don\u2019t\u00a0just check trays; I stop, introduce myself, ask how the patient is\u00a0doing\u00a0and really listen. Sometimes patients need\u00a0encouragement to eat, sometimes they need a quick fix to feel more\u00a0comfortable\u00a0and sometimes they just need someone to acknowledge them.<\/p>\n

\u201cI look for\u00a0the unspoken\u00a0needs.\u00a0A patient might not ask for help, but I pay attention to signs\u00a0\u2014\u00a0untouched meals, discomfort, confusion\u00a0about diet orders. I make sure those small signals\u00a0don\u2019t\u00a0go unnoticed and coordinate with nursing or clinical teams when something needs extra attention.<\/p>\n

\u201cI support families,\u00a0too.\u00a0Families often feel overwhelmed. I\u00a0offer assistance\u00a0with menu questions, food preferences, cultural\u00a0needs\u00a0or simply reassurance that their loved one is being cared for. Sometimes offering a warm beverage or a moment of understanding goes a long way.<\/p>\n

\u201cI advocate behind the scenes.\u00a0A lot of my support happens indirectly: improving processes, adjusting workflows, training the\u00a0team\u00a0or resolving\u00a0barriers\u00a0so patients experience smoother, more compassionate care. When I see patterns\u00a0\u2014\u00a0like diet confusion or special requests that keep coming up\u00a0\u2014\u00a0I work to fix them at the system level.<\/p>\n

\u201cI show kindness in\u00a0the small\u00a0moments.\u00a0A warm blanket, a smile, a quick solution for a meal they\u2019ll actually enjoy\u00a0\u2014\u00a0these gestures matter.\u00a0They turn an ordinary interaction into a moment of comfort.\u201d<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

National Hospital Week, May 10-16 this year, recognizes the people whose dedication keeps our hospitals\u00a0and facilities\u00a0running every day. The high-quality care\u00a0we\u00a0provide\u00a0our\u00a0communities\u00a0is a result of\u00a0the\u00a0collaborative work between\u00a0many\u00a0people with\u00a0a\u00a0wide range of roles and skills\u00a0\u2014\u00a0clinical\u00a0teams\u00a0that provide direct patient care,\u00a0support services\u00a0that\u00a0sustain\u00a0essential operations, administrative staff\u00a0who\u00a0manage systems and processes to\u00a0keep our organization running smoothly,\u00a0and\u00a0environmental services\u00a0teams\u00a0that\u00a0make sure our facilities remain safe, clean […]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":451,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[59,83,79],"tags":[],"class_list":["post-39163","post","type-post","status-publish","format-standard","hentry","category-events","category-news","category-profiles-stories"],"acf":[],"yoast_head":"\nMeet the people who keep our hospitals running every day - MultiCare Vitals<\/title>\n<meta name=\"description\" content=\"Discover what drives MultiCare hospital employees as they share what called them to health care.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/updates-www.mccdn.io\/vitals\/celebrating-hospital-week\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Celebrating National Hospital Week - MultiCare Vitals\" \/>\n<meta property=\"og:description\" content=\"We\u2019re celebrating Hospital Week by highlighting the people whose passion powers our care. 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