{"id":5503,"date":"2018-10-16T00:00:00","date_gmt":"2018-10-16T00:00:00","guid":{"rendered":"https:\/\/prd-www.mccdn.io\/vitals\/?p=5503"},"modified":"2023-06-29T20:18:21","modified_gmt":"2023-06-29T20:18:21","slug":"six-years-of-multicare-and-auburn-medical-center","status":"publish","type":"post","link":"https:\/\/updates-www.mccdn.io\/vitals\/six-years-of-multicare-and-auburn-medical-center\/","title":{"rendered":"6 years of MultiCare and Auburn Medical Center","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

By McKenna Ownby<\/strong><\/p>\n

A lot has changed in the city of Auburn in the last six years.<\/p>\n

In October 2012, Auburn Medical Center (then known as Auburn Regional Medical Center) became the fifth hospital to join the MultiCare Health System network \u2014 and the first from South King County.<\/p>\n

The acquisition was part of MultiCare\u2019s vision to strengthen and expand quality health care to families not only in Auburn, but also in its surrounding communities.<\/p>\n

\u201cI always tell people, \u2018There are bigger cities in Puget Sound, but there isn\u2019t a bigger community than Auburn,\u201d says Steve Anderson, MD.<\/p>\n

Dr. Anderson has been an emergency department physician in Auburn for 32 years, which means he\u2019s seen the hospital go through more changes than just about anyone.<\/p>\n

Back in the early 2000s, Auburn Regional Medical Center was recognized as a top medical training center in partnership with the American Heart Association. But when that partnership ended, Anderson says the hospital\u2019s culture \u201clost its passion\u201d to remain a top-tier facility.<\/p>\n

\u201cAfter that, it was just sort of viewed as a for-profit health care system. It was a place to go when you\u2019re sick; people didn\u2019t think of it as a place to go to get healthy,\u201d he explains. \u201cMultiCare stepping in has totally reinvigorated the community.\u201d<\/p>\n

Dr. Anderson attributes the improvements he\u2019s seen to a few things MultiCare has done: an investment in people, structural and service improvements and a philanthropic commitment.<\/p>\n

A full renovation of the emergency department was completed in 2017 and a new adult psychiatric unit was added in 2016 to help address the community\u2019s behavioral health needs. Waiting room areas were also refreshed and donations from the community made it possible to build a new gift shop and a chapel.<\/p>\n

\u201cBefore then, we\u2019d have patients and families who would ask for a quiet place to find peace or pray, and I would have to tell them we don\u2019t have one,\u201d says Annette Gildemann, program director of MultiCare Chaplain Services. \u201cFor a grieving family, that space gives them somewhere to come together in private. A patient room is just not the same.\u201d<\/p>\n

There\u2019s also an in-house outpatient pharmacy that didn\u2019t exist before, which is a convenience Dr. Anderson relies on every day to care for his patients.<\/p>\n

The hospital\u2019s overall patient experience scores have steadily increased, rising to the 53rd percentile nationwide as of February 2018, compared to the 5th percentile in 2013. (The 50th percentile is the national average.)<\/p>\n

But MultiCare couldn\u2019t have made such a drastic impact in Auburn without strong partnership and support from community leadership.<\/p>\n

Mayor Nancy Backus has been an unwavering champion of change for the city not only because she\u2019s the mayor, but also because she\u2019s been a resident herself for more than 50 years.<\/p>\n

She remembers growing up in a community where everyone was invested in one another and deeply committed to supporting each other. That\u2019s how she wants others to feel about the city today, and says MultiCare\u2019s nonprofit approach is helping.<\/p>\n

Instead of gearing efforts toward generating higher company profits, MultiCare aims to reinvest money back into the communities of patients and their families.<\/p>\n

\u201cI am proud to consider the city of Auburn and MultiCare community partners,\u201d Mayor Backus says. \u201cWhen for-profit is your model, the bottom line is always part of what drives you, but when the process is patient-centered care rather than profit, it removes that influence.\u201d<\/p>\n

Mayor Backus says she\u2019s seen clear differences between the hospital operating under for-profit and nonprofit models. As it\u2019s managed now, she sees it as a facility deeply committed to community health with a global philosophy of health care \u2014 one that involves all segments of the community, including local government.<\/p>\n

\u201cI believe anytime we can all work together to find solutions and make improvements, the benefits are all the more powerful,\u201d she says.<\/p>\n

Donate to projects at\u00a0MultiCare Auburn Medical Center<\/h3>\n

By the end of 2018, the Let\u2019s Grow Together campaign will fund construction of a new, state-of-the-art centralized utility plant for MultiCare Auburn Medical Center. Learn more and donate<\/a>.<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

In October 2012, Auburn Medical Center (then known as Auburn Regional Medical Center) became the fifth hospital to join the MultiCare Health System network.<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":123,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[83],"tags":[],"class_list":["post-5503","post","type-post","status-publish","format-standard","hentry","category-news"],"acf":[],"yoast_head":"\n6 years of MultiCare and Auburn Medical Center - MultiCare Vitals<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/updates-www.mccdn.io\/vitals\/six-years-of-multicare-and-auburn-medical-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 years of MultiCare and Auburn Medical Center - 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