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<\/p>\nThis week marks seven days of appreciation for the hundreds of team members who donate their time and talent to MultiCare \u2013 it\u2019s National Volunteer Week.<\/p>\n
Last year, 5,975 MultiCare volunteers donated 107,252 hours of time to make sure that MultiCare staff and patients had everything they needed to be successful, even during a global pandemic.<\/p>\n
The following vignettes highlight just some of the many passionate individuals that continue to support MultiCare teams and their community.<\/p>\n
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Jamie has been a volunteer with MultiCare Volunteer Services since 2018. She has dedicated her time connecting with hospice patients during their most difficult days bringing them comfort and a smile.<\/p>\n
After COVID-19 hit and in-person visits had to be placed on hold; Jamie didn\u2019t stop, instead she connected with hospice patients through thoughtful weekly telephone calls and then added seven additional weekly telephone calls to seniors who were experiencing loneliness due to isolation caused by the COVID-19 pandemic through the Senior Support Calls program.<\/p>\n
Jamie takes her time building a connection with each patient making sure they feel heard, loved and have the support they need.<\/p>\n
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Volunteer, Faith Pak, welcomes all patients and families with a smile. She is a door screener at the North Shore Clinic, taking the temperatures of each patient and visitor, providing the staff extra time to spend checking in patients and collecting signatures and co pays without putting the back-office staff behind.<\/p>\n
\u201cFaith has enhanced the patient experience by having the first contact with patients when they are entering the building helping direct them through their visit,\u201d Clinic Manager, Deborah Forsyth says. \u201cOur staff value the collaboration and kindness our Faith adds to the team. She is here three days a week and always cheerful and happy.\u201d<\/p>\n
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Susan volunteers as a Senior Companion Volunteer. This role focuses on developing a friendship with community members who are 55 years or older and homebound.<\/p>\n
Susan has three people she visits weekly and support with visits to the doctors and grocery store. Much of the visits are also just time to talk.<\/p>\n
\u201cReducing isolation and supporting access to food and doctors helps our clients age in their homes as long as possible,\u201d Celebrate Seniority Manager, Deborah Gurney says. \u201cThank you for making a difference, Susan, through your dedication, compassion and time.\u201d<\/p>\n
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Lonnie Dotson Sr. has volunteered more than 400 hours at the Covington Laboratory Desk and as a front entrance door screener.<\/p>\n
\u201cLonnie is so very sociable and relatable to our public,\u201d Covington Security Officer, Jake Brooks says. \u201cHe is attentive and diligent, with his volunteer role. He has a smile and positive attitude, with such uplifting conversation; for each and every person he is screening at the front. He is always willing to jump in and help where needed, and train new volunteers. Lonnie\u2019s just an excellent volunteer, across the board!\u201d<\/p>\n
One of Lonnie\u2019s major goals is keeping everyone safe. Lonnie made sure to communicate the needs of the medical center such as PPE equipment for patients, visitors and volunteers. Lonnie\u2019s enthusiasm and knowledge of his role, shows everyone he represents and upholds all of MultiCare\u2019s values.<\/p>\n