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Help with Your Employee Access

MultiCare > For Employees > Help with Your Employee Access

MyAccount

For assistance with your MultiCare account, resetting your password, etc.

Visit MyAccount

Enrolling in Azure Multi-factor Authentication (MFA)

Please use the following instructions to enroll in multi-factor authentication for Android, iPhone or generic cell phones.

Citrix Requirements

Citrix Workspace needs to be on the computer, tablet or smartphone to access MyPortal.​ These remote access options may not work for all users. MultiCare is not able to troubleshoot home computers.

Support

MultiCare is not able to support personal devices (phones, tablets and computers).

If your home computer does not work for you, the Employee Resource Center and other resources are available at any supported location on a MultiCare computer.

Information Services Help Desk: 253-403-1160