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Jennifer Pontarolo, DO

  • 4.9 / 5 (206 ratings)
Family Medicine
Not Accepting New Patients
MultiCare Provider
Location
MultiCare Primary Care - Apple Valley
1008 S 38th Ave, Yakima, WA, 98902
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Phone: 509-746-3865

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Languages: English
Certification: American Board of Family Medicine
Professional School: Pacific Northwest University
Residency: Central Washington Family Medicine

Locations

MultiCare Primary Care - Apple Valley

Location Yakima, WA
Phone: 509-746-3865

Reviews

About our survey
  • 4.9 Provider showed concern
  • 4.9 Provider explained things clearly
  • 4.9 Provider included you in decisions
  • 4.8 Provider discussed treatment options
  • 4.9 Likelihood of recommending this provider
4.9 out of 5 (206 ratings, 44 comments)
  • Apr, 17 2026
    Dr P. Is an outstanding physician. She genuinely expresses concern, she is honest about the options for treatment (if any) and includes me in making decisions about my care.
  • Apr, 17 2026
    Dr Pontarolo showed concern & answered all questions. She explained the blood work results in detail.
  • Mar, 6 2026
    Dr. Pontarolo is an excellent physician, she takes time to go over and explain all of my history and test results. She asks about any other issues I might have questions about and what I might need to follow up on. I feel very fortunate to have Dr. Pontarolo as my care provider and have this clinic to rely on
  • Jan, 30 2026
    Doctor is excellent, we are lucky to have her in our community.
  • Jan, 22 2026
    Dr. Pontarolo is an excellent family practitioner! She has great dr to patient skills.
  • Jan, 19 2026
    My doctors visit was great. She is very attentive and caring. Also when I got my blood drawn, the person drawing Blood was very good at her job
  • Dec, 13 2025
    I always tell people how wonderful Dr. Pontarollo is! She's kind, Personable, attentive, and caring. She REALLY listens. She makes me feel as if she is personally concerned for me specifically not just sort of a generic patient with a set of generic responses. This time she convinced me to try to get qualified for a prescription assistance plan that MultiCare has. My experience with multi care billing, and my ability to get help from them has not been good, but Dr. Pontarollo convinced me that even though I feel like the system is broken, there are still some good things in the system. Her concern and care encouraged me to get help and the help was provided and now I don't have to skip my medication anymore. I am very, very happy with the care I received from her.
  • Nov, 17 2025
    She answered all my questions and made me feel at ease after panicking for months about my health
  • Nov, 12 2025
    Provider does a good job of listening and explaining her treatment plan to me.
  • Nov, 3 2025
    Dr. P. Is exceptional an example of what a provider should be in 2025. Dr. P is the best Family practice physician I have ever known or had an opportunity to work with or be a patient with.
  • Oct, 17 2025
    Excellent doctor I would highly recommend her to all my friends and family .
  • Sep, 21 2025
    Always makes me feel like I am a part of my own health care
  • Sep, 15 2025
    She listens and is very nice my child loves her
  • Aug, 30 2025
    Dr. Pontarolo went over all of my previous issues to fallow up on progress & we talked about continued testing. Then we talked about my current situation and what we will do after checking results of another comparison blood test.
  • Aug, 17 2025
    Dr. Pontarolo is extremely informative and pro active with my care. I always feel that our conversations are collaborative regarding my health are. Of course I would recommend my friends and family to Dr. Pontarolo and Apple Valley Medicine. It's just a wonderful group of professionals.
  • Aug, 15 2025
    Dr Pontorolo is the best. I feel at ease with herAnd she explains everything to me clearly
  • Aug, 10 2025
    Let me have input on decision about medication and psa information
  • Aug, 4 2025
    Dr. Pontarolo is amazing. I appreciate her for giving me so much education and knowledge about my issue.
  • Jul, 21 2025
    DR PONTAROLO is an excellent doctor who answers my questions and offers suggestions. She is very caring and is concerned about my health
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