Community Investment
Each year, MultiCare commits financial resources to multiple community programs and services, invests in capital projects to improve our facilities for patients and helps ensure low-income or uninsured patients get the care they need, regardless of their ability to pay. Here is a summary of the support we provided in 2024.
Community services
These are programs or activities that go beyond patient care, are available to the general public and are primarily subsidized by MultiCare. These services are grouped into four categories.
- Health Professional Education: $56,233,000
- Subsidized Community & Health Services: $50,641,000
- Community Outreach & Building: $9,536,000
- Community Sponsorships: $1,373,000
- Total: $117,783,000
Low-income patient care services
These are the unreimbursed costs of providing care to low-income and special needs populations, including:
- Payment Shortfalls: $434,606,000
- Cost of Service: $87,861,000
- Total: $522,467,000
Total community investment
$640,250,000
*These figures do not include Overlake data.
In addition, MultiCare provided $105,000,000 in discounts to uninsured patients across all the regions it serves in 2024.
Capital improvements
In 2024, we invested over $308 million in capital replacements and improvements in our facilities and the communities we serve:
- Continuing our investments in the Yakima Valley by expanding our enterprise resource planning (ERP) and electronic health record (EHR) platforms to our Yakima locations
- Significantly investing in facilities improvements and clinical equipment in Yakima, including a hospital-wide replacement of patient monitoring systems
- Nearing completion on construction of our new MultiCare Mary Bridge Children’s Hospital and medical office building, scheduled to begin receiving patients in March of 2026
- Expanding neighborhood emergency departments into Kitsap County
- Expanding access to care in communities by opening new Indigo Urgent Care clinics in Yakima, Milton, West Seattle and Puyallup.
- Opening a new hybrid operating room at MultiCare Deaconess Hospital, expanding capabilities and services in the Inland Northwest
- Completed construction of a new Tacoma Family Medicine (TFM) Residency space that houses the TFM Residency Clinic, OB Access Clinic and TFM Residency Administrative offices
