Learn which insurance plans are accepted at MultiCare
MultiCare participates in a wide variety of health insurance plans. Most of those plans are listed below. Because plan coverage is frequently updated, it is always a good idea to check with your insurance company for current information about your plan and the coverage it provides for your choice of hospital, physician, service or procedure.
If you don’t see your plan or network
If you don’t see your plan or network listed, please contact your insurance provider to find out what, if any, coverage is available to you when you receive services from MultiCare. The member services phone number is typically listed on your ID card.
For more information about these plans, please contact the plan’s customer service department or SHIBA (Statewide Health Insurance Benefits Advisors) help line at 800-562-6900 — a free service of the Washington State Office of the Insurance Commissioner.
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Commercial plans for Puget Sound & Inland Northwest regions
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- Aetna
- Bridgespan Health
- ChoiceCare (Inland Northwest Region and Behavioral Health not contracted)
- Cigna
- First Choice Health
- First Health
- Kaiser Foundation Health Plan of Washington HMO aka Core (Mary Bridge Children’s Hospital and Navos only. MultiCare Health System not contracted.)
- Kaiser Foundation Health Plan of Washington Options PPO
- Kaiser Foundation Health Plan of Washington SoundChoice HMO (Mary Bridge Children’s Hospital only)
- Kaiser Foundation Health Plan of Washington Elect PPO
- Includes Mary Bridge Children’s Hospital only
- Lifewise (excluding Primary network)
- MultiPlan*
- PacificSource
- Premera Blue Cross
- Premera HMO & HMO SEBB (effective January 2023)
- Private Health Care Systems*
- Regence BlueShield
- Uniform Medical Plan
- Uniform Medical Plan Plus – UW Medicine ACN
- United Healthcare
*MultiCare does not accept discount card, cost sharing, shared ministry programs, or practitioner only and practitioner/ancillary only plans.
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Exchange health care plans
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- Ambetter
- Bridgespan Cascade
- CHNW Cascade Select (offered by Community Health Plan of WA)
- Kaiser Foundation Health Plan of Washington Core Select, Virtual Plus (Mary Bridge Children’s Hospital only)
- Molina Marketplace
- PacificSource Navigator
- Regence BlueShield Bronze, Silver, Gold (Inland Northwest Region not contracted)
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Government plans
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- Medicare Part A and Part B
- Medicare Railroad
- Medicaid
- Tricare
- Triwest (VA Choice Program/VCP and Community Care Network/CCN)
- US Family Health Plan (USFHP)/PacMed (For Professional Services only)
- WA Department of Labor & Industry
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Inland Northwest region plans
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- Asuris Northwest
- BlueCross of Idaho Medicare Advantage
- BlueCross of Idaho PPO (MultiCare Rockwood Clinic only)
The Inland Northwest includes MultiCare Deaconess Hospital, MultiCare Valley Hospital and MultiCare Rockwood Clinic.
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Medicaid managed care plans
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- Amerigroup
- Community Health Plan of Washington
- Coordinated Care
- Molina Healthcare of Washington
- United Healthcare
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Medicare Advantage plans
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- Aetna
- Asuris (Inland Northwest region only)
- Community Health Plan of Washington (no primary care services)
- Humana
- Molina (Special Needs Plan only)
- Premera Blue Cross
- PacificSource
- Regence
- United HealthCare / AARP Medicare Complete
- WellCare (no primary care services)
Please note this is not a complete listing of plans available in your service area. For a complete listing, please contact 800-MEDICARE (TTY users should call 877-486-2048), available 24 hours a day, seven days a week, or consult medicare.gov.
Not all MultiCare-provided services accept insurance or financial aid. Please check with your health insurance provider about your specific plan and coverage before rendering services.
Looking for accepted insurance plans at MultiCare Yakima Memorial? Visit their billing page for more information.
Medicare insurance options
If you have questions regarding your Medicare insurance options, you are invited to contact Chapter, MultiCare’s Medicare partner. Chapter provides free, expert Medicare guidance to MultiCare patients. Schedule your free consultation or call Chapter at 800-341-6048.
Chapter is an independent Medicare adviser and receives no commissions from Medicare plan providers, which means they search for every Medicare option available to you. Their advisers are extensively trained on the Medicare plans MultiCare and MultiCare Connected Care will accept.
Chapter is a Medicare partner provided to MultiCare patients at no cost and with no obligation. Medicare patients are also free to contact Medicare plans directly, work with any licensed Medicare insurance agent, or access Medicare plan information by calling 800-MEDICARE or visiting the government’s Medicare website.
Get help with open enrollment
MultiCare has a team of 30 Washington state-certified navigators to help you with questions and enrollment. For more information or to schedule an in-person appointment, please call 833-936-0515.
Accountable Care Organizations
One of the provisions in the Affordable Care Act was the creation of Accountable Care Organizations (ACOs). An ACO is a network of doctors and hospitals that shares responsibility for providing care to patients. While the Affordable Care Act’s focus on ACOs was related to Medicare beneficiaries, ACOs are not limited to caring for patients on Medicare.
ACOs make providers jointly accountable for the health of their patients, giving them strong incentives to cooperate and save money by avoiding unnecessary tests and procedures, and instead focusing on helping participating patients get, and stay, healthy.
MultiCare providers and services participate in several ACOs throughout the state of Washington, including:
MultiCare Connected Care
MultiCare Connected Care was established in 2014. Its Clinically Integrated Network (CIN) is comprised of doctors and other health care providers, as well as hospitals, clinics and other health care services such as imaging, labs and pharmacies. It includes health care professionals in the community, as well as MultiCare providers.
Embright
In 2019, UW Medicine, MultiCare and LifePoint Health formed the clinically integrated network Embright. Embright enables the partners to develop care delivery models that will improve patient care and patient experience at a more affordable cost. Together, the founding organizations represent 14 hospitals, more than 12,000 providers and over 600 outpatient sites of care.
Contact Us
If you have billing questions, we are available to help Monday – Friday, 7:30am – 5pm. Please call 800-919-1936.
To reach a patient financial navigator, call 833-936-0515.
Financial Assistance
