Financial Assistance
At MultiCare, we’re committed to serving all patients, including those who lack health insurance coverage and who cannot pay for all or part of the essential care they receive.
If you need help paying for care, we are here to provide assistance in finding a program that fits your needs. Our patient financial navigators will help you with the process of eligibility and enrollment to make your health care journey one step easier.
For more information, please call us at 833-936-0515 to find out more about available financial assistance options.
For financial assistance information on services scheduled at a MultiCare Surgery Center, please call us at 888-808-2183 and select option 1 for questions prior to surgery date and select option 2 for questions after surgery has been completed.
Financial assistance eligibility
Financial assistance at MultiCare Health System is available to patients who are income eligible, whether or not they have health insurance. Eligibility is based on family income and number of family members in the household, among other factors. To determine your eligibility, MultiCare must complete an official review. In order to receive financial assistance, you must provide all the information we need to verify your financial status.
We have several financial assistance programs available, including payment plans and income-based payment reductions. We use the Federal Poverty Guidelines to help determine what financial assistance level you may be eligible for.
Learn more about financial assistance eligibility.
Financial assistance policy
MultiCare’s hospital-based financial assistance policy applies to MultiCare Allenmore Hospital, MultiCare Auburn Medical Center, MultiCare Capital Medical Center, MultiCare Covington Medical Center, MultiCare Deaconess Hospital, MultiCare Good Samaritan Hospital, Mary Bridge Children’s Hospital, Navos Behavioral Health Center, MultiCare Tacoma General Hospital, MultiCare Valley Hospital, MultiCare Yakima Memorial Hospital and MultiCare Home Health and Hospice. Learn more about Wellfound’s financial assistance policies.
- English – Hospital Financial Assistance Policy
- Español – Spanish Financial Assistance Policy (PDF)
- Русский – Russian Financial Assistance Policy (PDF)
- Tiếng Việt – Vietnamese Financial Assistance Policy (PDF)
Please note: If you are interested in financial assistance information for another organization, please contact them directly. MultiCare is unable to provide information or process financial assistance applications on behalf of other organizations.
Plain-language summary
A plain-language summary of our financial assistance policy is available to download.
Submit documents for your application online
Submit your completed application form, along with your proof of income documents, securely through MyChart.
For procedures performed at a MultiCare Surgery Center location, please complete the application form and follow the submission instructions included in the application PDF.
No providers participate in MultiCare’s financial assistance program
Need additional help?
If you have any questions, patient financial navigators are located on-site in the emergency departments and at central registration to assist with financial screenings/application assistance, patient questions and concerns, and financial conversations. You may also reach the navigators by calling 833-936-0515.
Get financial assistance forms or check your eligibility.