Where to Seek Care
If you are experiencing a medical emergency, call 911 immediately.
Choosing where to go for care depends a lot on what you need care for, and how seriously ill or injured you are. This guide can help you decide what level of service you need.
Emergency Care
Life-threatening emergencies
- Coughing or vomiting blood
- Deep cuts or bleeding that won’t stop
- Difficulty breathing or shortness of breath
- Numbness in the face, arm, or leg
- Seizures
- Severe abdominal pain
- Severe burns
- Sudden blurred vision
- Sudden, severe headache
- Sudden dizziness, weakness, or loss of coordination or balance
Urgent Care
Minor injuries and common illnesses
- Cold or flu symptoms
- Earache
- Fevers
- Foreign object in eye or nose
- Migraines
- Minor burns or bruises
- Minor fracture
- Rash, poison ivy, allergic reaction
- Scrapes or minor cuts
- Sore throat
- Sprain
Primary Care
Non-emergencies and assistance with chronic illness or routine care
- Acute minor illnesses and injuries
- Chronic disease management
- A worsening chronic illness
- Routine health exam or immunizations
- Sports, school or employment physicals
Virtual Care
Minor illness or injury or care for common conditions from home
- Allergies
- Asthma
- Bronchitis
- Cold and flu
- Minor eye issues
- Rashes and skin issues
- Sinus infections
- UTIs and yeast infections
When to call 911
If you are experiencing a medical emergency, call 911 immediately.
Calling 911 for an ambulance is needed when:
- The condition is life-threatening
- The injured person needs to be moved by medical personnel to prevent further injury
- The distance or traffic would cause a significant delay in getting to the hospital